Privacy Policy

We have respected your privacy and protected your data on our website from the very beginning.

We operate in accordance with the Personal Data Protection Act (ZVOP-2), and since the publication of these rules, also with the European General Data Protection Regulation (GDPR).

We are committed to protecting the confidentiality of personal data and the privacy of website users. We use collected personal data exclusively for providing the services we offer. We respect the confidentiality of personal data and the privacy of website users, and will therefore take all necessary measures to protect them from any violations and misuse. User personal data is one of the areas to which we devote exceptional care and attention, as we are aware of the sensitive nature of this field.

Personal Data Controller and Contact Information

This policy applies to the processing (use) of any personal data carried out by NICROM d.o.o. (controller) or carried out on behalf of the controller.

Controller information:
NICROM d.o.o.
Spodnja Rečica 80C
3270 Laško
Tax number: SI42213304
Registration number: 6250599000
Phone: tel:+386 (0)3 73 43 488
Email: info@nicrom.si

What Personal Data We Process and Collect

Basic Contact Information (Identity Data)

name and surname, email address

Other Data

that the user voluntarily enters in the contact form

Technical Data

to ensure security and traceability, we also collect IP addresses, data about the operating system, browser, operating system, location of your device, type of device you use to access our website, and similar information
During your visit, with your consent, we also collect data via cookies to ensure better functionality and user experience, security, counting the number of users on the website, and ensuring uninterrupted operation of the website. Each user is assigned a session cookie for identification and tracking at the beginning of their visit. The website may also store other cookies on the user’s computer, such as the user identification number in encrypted form (to recognize the user on their next visit) and Google Analytics cookies (website visit analysis). Session cookies are stored in the server memory only for the duration of the visit and are deleted after one hour of inactivity, while persistent cookies are stored on the visitor’s computer for 2 years with your consent, after which they become inactive
We are not responsible for the accuracy, completeness, and timeliness of data entered by users.

Legal Basis for Processing Personal Data

We may process your personal data on the following legal bases:

when necessary to fulfill our legal obligations (e.g., issuing a quote or invoice for an ordered service, maintaining financial and business records), however, this is stored only on the business computer and not on the website
when you have given consent for the processing of your personal data for a specific processing purpose (e-newsletters), whereby you always have the right to withdraw the given consent
questions you send us via our contact forms on the website or email addresses published on the website will be used exclusively to resolve the issue or prepare a response to the question

Purposes of Personal Data Processing

It is necessary to expressly confirm your agreement and acknowledgment that by submitting an inquiry, comment, or question via the contact form and entering your data, you have expressed your agreement and awareness that your data (name and surname, email address) will be stored for the purpose of proper communication.

We may use your personal data for one or more of the following purposes:

communicating with you regarding the provision of our services and responding to your inquiries and orders
to enforce any legal claims and resolve disputes
for statistical analysis of the use of our website

How We Obtain Personal Data

We obtain data about you in several ways, when you:

send an inquiry
subscribe to e-newsletters

Technical data is obtained automatically.

Google provides us with data that you have authorized them to share.

Who Has Access to Your Personal Data

Only we have access to your personal data.
Except when required by:

authorized institutions, if required by law (court, etc.)
with your consent, we share your data via cookies with Google Analytics
we do not under any circumstances share your data with unauthorized third parties

Personal Data Retention Periods

We will store and process your personal data to the extent necessary to achieve the processing purposes and for as long as necessary to complete the ordered services, and then within the limitation periods for obligations that may arise from the processing of this personal data, especially when the processing of personal data is necessary for the conclusion or execution of a contract.
Data obtained on the basis of consent is stored until revocation.
In cases where the retention period for personal data is prescribed by law, we store the data in accordance with the legal requirement.

Ensuring Security

We use several security protection systems on our websites that ensure appropriate protection against loss, disclosure, unwanted modification, or misuse of data. We use SSL (Secure Socket Layer) technology for all personal data transfers, which provides the necessary protection during data transmission, ensuring the security of our customers while data travels to the database.

Only authorized persons (employees, contractual partners) have access to collected personal data.

Please help us protect your personal data by ensuring the security of your username and password.

Cookies

Cookies are text files that are loaded onto your computer by a web server and do not contain any data that could identify you. With their help, the server knows that you have returned to the website, which we can use to customize the website for the user.
If you do not want our cookies on your computer, please remember that cookie storage is under the complete control of your browser. By selecting the appropriate options in your browser, you can limit or disable cookie storage at any time, and you can permanently delete cookies on your device at any time.

Google Fonts

We use Google Fonts from Google (1600 Amphitheater Parkway Mountain View, CA 94043, USA) on our website. Google Fonts are used without authentication and no cookies are sent to the Google Fonts API in the browser. If you have a Google account, your data will not be transmitted to Google while using Google Fonts. Google only records the use of CSS and fonts used and stores this data securely. More information about these and other questions is available at https://developers.google.com/fonts/faq. You can read what data Google collects and how it uses this information at https://policies.google.com/privacy?hl=en.

Your Rights

We provide our customers and users with full support in exercising the rights listed below:

on this page, we fully inform you about how we use your personal data
in certain cases, you may also exercise the right to delete your personal data; however, if you have placed orders with us, please note that we must retain your data in accordance with legislation
in certain cases, you may request a temporary or permanent prohibition of further processing of your personal data in whole or in part
upon your request, we will provide you with your personal data collected in electronic form

You have the right to information about your personal data that we hold, as well as the right to delete this data. If you have questions regarding the deletion, processing, or use of your data, please write to us at our email address or send us a request by mail to our address.
We must respond to your request exercising your rights regarding personal data without undue delay and no later than one month from receipt of your request.

Any changes to our privacy policy will be published on this website.